contact@theplatinumpaw.com

Privacy Policy

Last updated: Jan 7, 2023 7:36 AM

We value your privacy very highly. Please read this Privacy Policy carefully before using the The Platinum Paw Application (the “Application”) operated by The Platinum Paw LLC, a(n) Limited Liability Company formed in Texas, United States (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Application is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Application.

By accessing or using the Application, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Application.

What information we collect

We collect any and all information that you enter on this Application. We collect the following information about you:

Category of information Specific piece of information
Identifying information Name
Identifying information Postal / Shipping address
Identifying information Billing address
Identifying information Phone number
Identifying information IP address
Identifying information Email address
Identifying information Device identifier
Financial information Credit card or debit card number
Financial information Card expiration date
Financial information Card CVV (security code)
Sensitive personal information Social Security Number
Sensitive personal information Driver’s license number
Sensitive personal information State ID card number

How we may use your information

We may use the information that you provide us for the following:

  • Auditing compliance;
  • Auditing transactions that the consumer has entered into;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information;
  • Detecting security incidents.

With whom we share your personal information

We share the following personal information with the following categories of third parties:

Category of personal information shared Specific piece of personal information shared Categories of third parties with whom personal information is/was shared
Identifying information Name
  • Content management systems;
  • Customer management systems;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Parties that need to operate the website.
Identifying information Postal / Shipping address
  • Content management systems;
  • Customer management systems;
  • Parties that need to operate the website.
Identifying information Billing address
  • Content management systems;
  • Customer management systems;
  • Financial transactions processors;
  • Parties that need to operate the website.
Identifying information Phone number
  • Content management systems;
  • Customer management systems;
  • Parties that need to operate the website.
Identifying information Email address
  • Content management systems;
  • Customer management systems;
  • Email marketing vendors;
  • Financial transactions processors;
  • Parties that need to operate the website.
Financial information Credit card or debit card number Financial transactions processors
Financial information Card expiration date Financial transactions processors
Financial information Card CVV (security code) Financial transactions processors
Sensitive personal information Social Security Number
  • Fraud prevention services vendors;
  • Checkr (Pet Sitter Background Checks).
Sensitive personal information Driver’s license number
  • Fraud prevention services vendors;
  • Checkr (Pet Sitter Background Checks).
Sensitive personal information State ID card number
  • Fraud prevention services vendors;
  • Checkr (Pet Sitter Background Checks).

Sale of your information

We do not sell your personal information.

Cookies

A cookie is a small piece of data sent from a application and stored on your device by your browser. Cookies are generally used to allow applications to respond to you as an individual, to remember your preferences, to test content, and to analyze your interactions with Applications or with advertisements. This Application does not collect cookies.

Children’s Privacy

This Application is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Application.

Analytics programs

This Application uses the following analytics program(s) to collect information about you and your behaviors: Mixpanel. To learn how to opt out, please visit the website(s) of the analytics program(s) used.

Exercising your rights

Residents of Nevada may opt out of future sales of personal information by submitting a consumer request to th************@gm***.com.

Third-party websites

This Application may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track (“DNT”). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Questions

If you have any questions about this Privacy Policy, please contact us at th************@gm***.com.